Consumer Affairs Forum

Legislative & Governance Forum on Consumer Affairs

The Legislative and Governance Forum on Consumer Affairs (CAF) consists of all Commonwealth, State, Territory and New Zealand Ministers responsible for fair trading and consumer protection laws. CAF was formerly known as the Ministerial Council on Consumer Affairs (MCCA).

CAF's role is to consider consumer affairs and fair trading matters of national significance and, where possible, develop a consistent approach to those issues. The CAF Charter [PDF 680 KB] outlines CAF’s function.

Ministers meet once a year, and there are also several official level committees that meet throughout the year to discuss specific aspects of consumer protection.

Strategic Agenda

In 2018, Ministers endorsed the Strategic Agenda 2018 – 2022 [PDF 85KB] which sets out key priorities that are centred on empowered consumers, responsible traders, forward-looking co-ordinated regulatory activity and implementing the CAF endorsed ACL review agenda.

The establishment of key priorities centred on empowering consumers and encouraging responsible trading reflects CAANZ continued desire to improve consumer and trader outcomes over the coming period, supported by a policy and regulatory framework endorsed across all jurisdictions. Learnings from the ACL review will continue to inform the work ahead.