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About the Review

The review of the Australian Consumer Law (ACL) formally commenced on 31 March 2016 with the release of an Issues Paper. A call for submissions to the Issues Paper closed on 27 May 2016 and non-confidential submissions are available on this website.

An Interim Report was also released for public consultation, with submissions closing on Friday 9 December 2016. Public consultation provides an opportunity for interested stakeholders to provide feedback on whether the law is working effectively and what could be improved. You are encouraged to have your say throughout the review.

On 12 June 2015 Consumer Affairs Ministers agreed Terms of Reference for the review. This is the first review of the ACL since it commenced on 1 January 2011.

The review meets the requirements of the Intergovernmental Agreement for the Australian Consumer Law (IGA), signed by COAG on 2 July 2009. It provides that a review of the enforcement and administration arrangements supporting the ACL (such as the ‘single-law, multiple regulator’ model) be undertaken within seven years of the law commencing. The review is considering the effectiveness of the current laws and their administration, and whether the law is sufficiently flexible to address new and emerging issues.

The review is being undertaken by Consumer Affairs Australia and New Zealand (CAANZ).

CAANZ will provide consumer affairs ministers, through the Legislative and Governance Forum on Consumer Affairs, with an interim report in the second half of 2016 and a final report by March 2017. The final report will make findings and identify options to improve the efficiency and effectiveness of the ACL

More information about key projects that will inform the ACL Review can be found on the Projects page.

Fact sheets providing information on the ACL Review are below:

  • Fact Sheet 1 – The Australian Consumer Law [PDF 884KB]
  • Fact Sheet 2 – Australian Consumer Law Review [PDF 1.2MB]

For general enquiries about the ACL Review please contact