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Western Australia

Department of Commerce (Consumer Protection)
Western Australia

Westerna Australia State Crest

http://www.commerce.wa.gov.au/ConsumerProtection
1300 304 054

Gordon Stephenson House
140 William Street,
Perth Western Australia 6000

consumer@commerce.wa.gov.au

Regional Offices

Goldfields/Esperance (08) 9026 3250
Great Southern (08) 9842 8366
Kimberley (08) 9191 8400
Mid-West (08) 9964 5644
North-West (08) 9185 0900
South-West (08) 9722 2888

National Relay Service for the hearing impaired: 13 36 77

If you require the service of an interpreter contact the Translating and Interpreting Service (TIS) on 13 14 50 and ask to be connected to 1300 304 054.

We enforce the Australian Consumer Law in Western Australia.

We can:

  • deal with complaints about a business
  • provide information to help you before you buy
  • refer you to other services for assistance, including another state, territory or national consumer agency.

We can also help you resolve disputes about:

  • building and renovating
  • buying and selling property
  • debt
  • motor vehicles
  • product safety
  • renting
  • retirement villages
  • shopping
  • scams.